The Problem:
Set in the popular seaside village of Talacre on the beautiful Welsh coastline, Point of Ayr Holiday Park has been family owned for more than 40 years. Always keen to improve the services and experience they offer their customers, the owners are also always looking for ways to help sales of holiday homes on the park.
Comment:
“As each season goes by, it’s becoming more difficult to differentiate ourselves from our competition. We’re also looking to achieve greater sales of holiday homes and as more and more people have computers, laptops in particular, we thought that wireless internet would be a good idea. We operate in a very competitive part of the coastline and had been considering wireless internet access for our customers for some time.”
“We had spoken to several other Wireless companies in the past without success and then saw an advert for Park & Marine in the BH&HPA journal. We contacted them, figuring we had nothing to lose, and they came to see us. They then explained what they could do for us and how it might helps us on the park.”
David Taylor, Director, Point Of Ayr Holiday Park..
The Solution:
Park & Marine Wireless Networks provided Point of Ayr Holiday Park with one of their many Internet Access Solutions. The network is flexible, offers room for expansion and also offers Point of Ayr the ability to add on further services in the future should they need them.
Providing them with a full wireless connectivity solution for the park that includes supply, installation, training and ongoing maintenance, not only helps to keep costs in check, but also helps to improve the business through added benefits such as improved customer loyalty and additional revenue streams.
Finally:
“We are pleased with the system so far and we expect it to be very popular with our customers on the park. Park & Marine Wireless Networks have been professional and our experience of the service that they offered has been very good.”
“The benefits to our park of installing technology like this are many and we are now looking to the future at things like VoIP telephony for our customers and wireless CCTV cameras to help us monitor the park.”
David Taylor, Director, Point Of Ayr Holiday Park.
